The installation was perfect. The staff were friendly and helpful. My door is now 4 years old still looks like new and works perfectly. I wouldn't choose anyone else.
- Helen .
Each time we contacted Garage Door Specialists, they were awesome! Great service, friendly technicians, reasonable prices. We moved to Alabama recently; we only wish Garage Door Specialists serviced our new home here!
- Charlie .
As usual, I called Garage Door Specialists and they arrived within 24 hours, were very friendly and polite, quickly diagnosed the problem, efficiently repaired the the problem, and charged a reasonable rate.
That is why they are the ONLY company I call when I am need of anything garage door related.
- Mark .
Your workmen deserve a medal !! My lovely garage door arrived 3 times with a flaw that was not visible until after it was installed. They kept at it with a good natured attitude...at least they conveyed that to me. They were always polite and assured me that they would always be available in the future.
I have used your service in the past for my old garage door and have always been satisfied. You run a good show. Thank you
- Betty .
Excellent Service and Friendly Staff
Dusty and the staff at Garage Door Specialists went the extra mile to make sure my job was complete and on time! You can count on the professionalism, courteous service and being there on time. In today's world it is hard to find this quality. They know the garage door business like no one else.I would recommend them to any neighbor or business I know!
- Lesa .
Excellent friendly staff and quality materials and workmanship!
- Jeff .
Service provided was top notch. They completed the install in a timely manner. Did not want full payment until we were satisfied with the work. Love our new garage door.
- Ron and Connie .
Friendly, proffessional service
Bent my garage door bottom section. Took a while to get a replacement section, but in the meantime they straightened the tracks so the door functioned. They, Tony & Alex replaced the section efficiently. I am very satisfied with their service and would recommend the company.
- Frank .
Jim came by our Lake James house today and did a great job repairing a defective garage door hinge. But more than that, he made other adjustments, and took the time to educate my wife and I on small self maintenance steps we could take to improve the life and durability of our wood garage doors. Total pro, very courteous and knowledgeable. Highest possible rating.
- Steve .
Today 1/18/17 Randy and Juan install a new residential garage door for my Father-in-law who is handicapped and I assisted in coordinated the installation. I have never seen two men that worked so hard and efficient. It was almost like they could read each other's mind as each move was orchestrated between the two. An excellent crew to have on your team.
- Mike .
Great job !
Thanks Jerry and Zach for the quick professional job . Two thumbs up !
- kelly b
Professional and friendly
Thank you Randy and Juan for a great job installing our new garage doors on 1/5. In this day and age professionalism is highly appreciated. Thank you also to the office staff of Garage Door Specialist for a great experience.
- Donnie .
Thank you Randy and Juan for doing such a great job on the installation of our garage door opener today. You were both very friendly and professional and I was impressed at how quickly the installation went! You made sure to explain how everything worked and made sure that you answered any of my questions. I am very pleased with the installation of our new garage door opener.
- Evelyn .
Great Garage Door Installation
Randy and Juan with Garage Door Specialists did a great job on our installation. They were very professional and the service was excellent. Very happy with our purchase and their work. Dustin was a great salesman also.
- Lisa .
Randy & Juan installed two new doors for me
This makes around ten doors I have had them install over the past ten years
Always prompt and great service when you need them.
Robert (serviceman) always efficient and very friendly when you need service
- Matt .
Great Professional Service
Juan and Jackson installed our new garage doors. They were very knowledgeable and efficient. They were pleasant to work with and detail oriented. We were very satisfied. Thank you for a job well done.
- Larry .
quality, professional service!
Once again you guys nailed it! This level of service and quality is why we continue to call upon your expertise. Thanks to Jerry and Alex for a job well done!
Jerry was very accommodating with any concerns and questions during the install, and made it a point to make sure we were happy with the height of the track and the position of all the fixed track bracing. This was a commercial install for a restaurant, so the fit as well as the aesthetics was a high priority.
Thanks again, look forward to working with you guys in the future.
- Matthew .
1st Rate from Start to Finish
Our contractor, whom we highly respect, informed us that Garage Door Specialists are the best in the business. After our recent experience, we readily agree. We went to their home office and upon telling Debbie what we had and what we wanted, she efficiently showed us our best options. She didn't try to "oversell" us - just clearly informed us about the products that could fit our needs. Upon ordering the doors, she followed through with communications and scheduling. On the scheduled delivery/installation date, Randy & Juan called and informed us that they were leaving the shop and their estimated arrival time. They were on schedule. They introduced themselves and shared what they would be doing to complete the job. They were professional, courteous and explained everything well. When ordering the garage doors, there was some discussion about needing new garage door openers or not. Thus, Randy & Juan brought 2 new quiet openers in case they were needed. We made the decision that they were not needed. Also, when ordering the doors, we discussed that we had a gap due to eroded concrete that was allowing a lot of cold air to enter the garage. They didn't have a larger, 6 inch, weatherstrip on the truck, but they were quick to inform me that they could come back and install a larger seal that might address the situation. Within a short time after installation, we decided that we wanted the new, more quiet openers and the larger weather strip on 1 door. All it took was one call to Debbie and the job was scheduled. On the day of the follow up work, Jim called and informed of us his estimated time of arrival. True to form, Jim arrived on time as stated and informed us of what he was going to do, the process, and his estimated time to perform the work. Jim installed both garage door openers as well as the larger, heavy duty weatherstripping on 1 door that was not making a good seal with the standard weatherstripping due to gaps in our garage floor. The openers are SO quiet, and we now have a seal from door to floor! Jim replaced our light bulbs in the openers, and synced the openers with our vehicle remotes - even giving one of us time to get home to do so. Randy, Juan & Jim each made sure to answer questions and let us know to call them anytime if needed. And, yes, after all installation was complete - Debbie called to make sure that all was competed to our satisfaction. We love our doors and openers, and the comprehensive professionalism is impressive.
- Linda .
Superior service .
Randy and Juan worked great together. They were very knowledgeable and efficient. They were pleasant to work with and detail oriented. We were very satisfied.
- Roy .
Matt and Matt installed a glass door for us at River's Edge Marina. We are very pleased with this company!
- Amber C
I had a repair done to my door two weeks ago and the same problem came up again. Jim came back out and took care of the problem really fast. They were very helpful and got me back to work quickly. These guys have been taking care of my doors for the last 14 years and they are very reliable.
- steve .
Garage Door Specialists-The Commercial Door Experts
Called Garage Door Specialists to have a couple dock door seals replaced. Matt and Matt were great during the install. Product is high quality. Just called Scott and ordered another set to be installed. Great Company to work with for any commercial needs.
- Robert .
Garage Door Specialists-Top shelf buisness and people
I had the pleasure of doing business with these great folks a couple of weeks ago and would highly recommend them to anyone needing any sort of garage door service or installation.Jim was the installer and this guy was like a machine...every move was calculated,precise,professional and on point!Debbie was also very professional,knowledgeable and courteous,as well as was the owner himself!Great experience all the way around,thank you all very much!
- Clyde .
Professional, quality service.
I needed repairs on my garage door. I was quickly worked into the schedule for the next morning by Debbie. Robert was sent to my house to repair my door, but unfortunately, did not have the parts needed on the first visit to complete the repairs. I was told they would get the parts at the shop and that they would contact me the next day when they opened. They not only contacted me, they worked me in that morning and sent Jim to my house for the repairs. Jim was super polite and knowledgeable about the repairs. He ensured that all of my questions were answered and that everything was working properly before he left. Jim worked quickly and efficiently to repair my door. I would highly recommend Garage Door Specialists, and their team, for any of your garage door needs!
- Scott .
Highly recommend. Professional installation
Had my door installed today by Randy and Juan from Morganton and couldn't be happier. Though it wasn't one of their doors the company does install others doors like from Lowes or Home Depot and the price is reasonable. Installers were professional and friendly. Highly recommend for all your OH door needs whether it be install or repair.
- thomas .
Garage Door Specialists Morganton NC
If you are in need of a garage door than this is "the" place to get one. The customer service and installation is 100% outstanding. I had two garage doors installed today by Randy and Juan and they were not only fast but they did an outstanding job. I can't imagine going anywhere other than Garage Door Specialists for new doors or repairs. This is a go to company. The quality of the doors was top notch. This install team worked like a fantastic machine putting up my brand new garage doors. I could not ask for more. They were everything you hope for when you are having work done on your home. And if you have done construction work you know how hard that is to find. So if you need garage door repair or new doors this is the place and these people are the team to do it. Every detail went smooth. I am highly satisfied. I know if I need any garage door work, I have Garage Door Specialists to get it done.
- John .
Fast service, original tension springs lasted only 3 years (should have installed higher cycle springs)
I purchased a new set of special order garage doors 3 years ago from them. Happy with the doors installation & price. One of my tension springs broke last week 10-20-16. Not happy about that (they should have installed higher cycle springs & it would only have cost another $20 max) Springs should last 7 years on average, not 3 years.
Wife called me at work & I told her to look on door & get contact info off label they installed (smart idea on their behalf). They were able to send out a tech in about 1 hour to replace my spring. So anyway, fast service & issue was resolved. I appreciate that.
If you are having garage door installed, have them install high cycle springs instead of the std 10K cycle springs. It will save you a $175 charge (per spring) 3 years later. Since my door has 2 springs I am certain that the other std cycle spring will break soon & they will be back out.
They did come quickly & fix my issue & I do like my new doors. Yes I would recommend. Just ask them to install high cycle springs instead of the cheaper, std cycle springs that will break way too soon.
- Dean .
Excellent job, great staff, would highly recommend.
- Tom .
Very Professional, Highly Competent, and Honest
Garage Door Specialists is a company I will continue to patronize. Excellent buying experience!
- Alvis .
Prompt and courteous service
The specialist gave me a realistic assessment of issues with my garage door opener. His input made it easy for me to make decisions. Great work!
- Freddie .
Efficient, knowledgeable maintenance of our residential garage doors
I have always depended on Garage Door Specialists to install and maintain my doors. I consider myself an above average handy and repair person but still rely on them to take care of my doors. Do your garage doors a favor and get them some tender loving care and maintenance before they fail to operate properly.
- John S
Had new openers installed at my mother's house and mine. The installers were very efficient and knowledgeable. All work done in timely manner.
- Gary .
Great company to do business with. Came when they said they would, fixed the problem, and cleaned up. Would definitely recommend.
- Frank .
I had experiences with two of the company technicians. Both were very professional. They made a second trip to do some fine tuning on my door at no extra charge to me.
- Mike .
very friendly as always
Your staff is always helpful, from the receptionist to the repair man. Always prompt and very courteous.
- Warren .
Professional and Friendly People
They replaced a garage door for us and took away the old materials.
They also replaced a front door and replaced with a new decorative
door and also replaced a side door for us and put up a new storm door
with it. We have been very pleased with all our new doors and the
gentlemen who did the work were all very nice and did an excellent
- Ronald .
Professional, Reasonable, Honest Service
Thanks for the quick appointment and reasonable, honest service. Robert took great care of our door sensor issues! Glad to have found you all. We will certainly refer to you and will be in touch with future needs!
- Justin .
Great personnel, quick and efficient service.
When I needed my garage door opener replaced, I chose your company primarily because of the support I had received when I had called previously for advice when it was not functioning properly. I spoke with Rebecca and she was able to talk me through the process of getting it working again. She impressed me with her knowledge and her attitude.
So, when it finally stopped working (after over 20 years), she had someone at my home within minutes and they (Jim and Anthony, great guys) had the opener replaced quickly, They showed me how everything worked and also looked at the other opener and showed me that it was on it's last legs. I asked if they could also replace it the same day. They weren't sure, but, called back from the office and said they could. So within 3 hours, I had two new garage door openers and I am very pleased with them. I was impressed from the beginning to the end with the friendly service and the professionalism from the office to the home. Keep doing what you are doing.
- Tom .
Great Service & Response Time
Garage Door Specialists is always helpful and honest. They installed and service my door as well as many of my clients' doors. They respond in a timely manner, schedule a visit quickly, and for minor fixes are able to make repairs during the initial visit.
- Leanne .
Great quality professional service
Showed up on time and performed expert professional service. Best garage door company that I have ever used
- James .
Called ahead and arrived on time. Did a great job. Sorry I waited so long to call for help. Solved problems that have plagued me for a year
- Jim .
Robert was great! Very friendly and professional. Thank you the very quick response and excellent service.
- Ray .
The 2 installers did a great job. They were efficient, experienced with their work and pleasant. I was very pleased.
- Tim .
very rapid and professional service.
- Joe .
I was able to get a serviceman on the day I requested.
The serviceman (Robert) very knowledgeable and helpful when I ask him about general up keep on the garage doors.
He came with all the parts(springs/wiring) necessary to fix the garage doors.
He was very prompt in arriving and finishing the job. He was very friendly.
- Kim .
GREAT SERVCE !!!
Work was done in a timely and Professional manner. Robert has been here more than once and knows the Business and goes the extra mile to ensure even the other door works great. Thanks !!!
- Steve .
I contacted them through facebook and immediately I received a phone call and set up an appointment. I was extremely impressed. I would recommend this company to anyone looking for these services.
- Toni .
Love my new garage door!
Garage Door Specialists were able to fulfill my vision of a new more modern garage door. The door arrived in the timeline given and was installed in a professional manner.
- lee .
Great communication and service
Great group of guys. Dusty and Tony were professional, showed up on time, and completed the work like they said they would. Found them through a referral and will continue to refer them to others! Thanks
- Yupheng .
Garage Door Specialist, Inc. Morganton, NC
The repair man actually came a day earlier than expected which was a very good thing. He did his job in a timely manner, explained to me what and why he was doing what he was doing and left. I was VERY please with the whole experience.
- Ron .
Terrific service !!!
The two young men that came were wonderful. They quickly evaluated the problem and went to work to make the necessary repairs without any hesitation. They worked as a team and their efforts were amazingly coordinated from start to finish. They were polite, cordial, and had a sense of humor so it was a pleasure to have them work here. I was thoroughly impressed and will never call anyone else for garage door maintenance or repairs again.
I pride myself on the quality of work I do as an art conservator and restorer, so I truly appreciate it when others bring that level of skill and care to their jobs.
- Robert .
Came out the very next day after I called them. Technician was friendly. Installed a garage door opener and showed me all the features. He even checked the other one they did not install to make sure it was working properly.
- David .
Quick response, professional and courteous
Quick response, courteous and very professional. Gave helpful suggestions regarding repairs, but never pushy. Would definitely recommend.
- Angie .
The repairman was professional and performed an exceptional good job servicing both my garage doors. I will highly recommend Garage-Door-Specialists to anyone needing their services.
- Ray .
Before they came, my garage doors where making all kinds off noise and the springs where going bad. Now they are very quiet, and they raise and lower with ease.
- Sean .
Good, prompt service. Courteous, knowledgable technician.
- Larry .
Quick, reliable service
Came the same day I called them. Always a great job for a fair price. Have used them for 20 years with satisfaction.
- A .
MYQ Remote Garage door Operation
we had a remote garage door opener installed and had an excellent experience with this company.
- Pam .
Left in the morning, got home after lunch and opener had been installed. Love having a garage door opener, it is the best home improvement I've made. My husband passed away last year and I didn't always feel safe coming in at night by myself but now
I do. Love that it has a light for me
To see in the dark. Thanks for the
- Cathy .
We have had several repairs done to our old garage door opener by them, but it finally died and we called to talk about a replacement. We are totally satisfied with the new 8500 Liftmaster that was installed.
We were given a price and date for the installation and they delivered.
Thanks for making our life easier again!
- Julia .
On time for estimate, and installation!! Once it was decided to use them I hadmy new door in less than a week. Installers had great work ethic, clean, and professional! Spent almost an hour adjusting cables to and door is extremely smooth and quite! Will be using them for double car garage door installation.
- Douglas .
Garage door specialists was great. From the help in picking out the doors to the instillation. Can't beat the quality of work for the great price. I will use Garage door specialists again.
- Vince .
The guys came in did a great job installing new doors. Took away the old ones and cleaned up. Job was done when scheduled and the installation was done in a timely manner, Love my new doors and would recommend Garage Door Specialists to anyone. Price was a fair price and the people are all just good folks. Thanks
- Randy .
New replacement double garage doors complete
Very good experience. Arrived on time. Installers were experienced and worked well and efficiently together. Cleaned up after install. Answered questions and explained operation.
- Milburn .
My garage door (older) wouldn't open and I couldn't get my car out of the garage. I called Garage Door Specialists and spoke with Rebecca. She did everything she could to prioritize my request for service. Within two hours, a technician arrived and opened my door.
Polite and courteous.
- Steve .
so pleased with work done
We were in need of repairs on garage door we could not get car out of garage. we made one , call they sent someone very quick. the repairman was very professional and fixed our door. It needed a part that he was having to wait on for the next day, but his boss called and found the part delivered it and got everything fixed quickly. was so satisfied with all they done. we bought doors from them 10 yrs or more ago they have always been there to help if we need them ..thank you
- Eddie c
Torsion spring broke
Great job, completed job fast. Will call again if needed
- Darrell .
Garage Door Specialists Inc.
Good company to work with. I couldn't ask for better service.
- Joe .
Excellent customer service. Their Specialists really care about doing a great job and it showed once again. I used them 14 years ago for original install and then a week ago for a worn out part install. Did not price gouge, Showed up on time with a pree phone call. Made sure everything was perfect when they left. Only people that will EVER work on my stuff!!!!
- Chuck .
great com p any
We have dealt with this company now for 15 years. They have always responded quickly to our requests. They are always reasonable with their prices. Their technician is a joy to be around ( can't remember his name, but he's the man with long gray hair and white beard). I consider this company one of the easiest to work with.
- sue .
Very knowledgeable staff!
Garage Door Specialists are very friendly and prompt! Service is outstanding!
- Angie W .
Garage Door Repair
Not sure but I think the repair man's name was Robert. He was on time very polite and knew what he was doing. Replace springs and a few other parts in less than an hour and adjusted the door opener. I have nothing but praise for the work he does. I would recommend this company to everyone I know. Also Rebecca in the office was supper nice and helpful. Sorry if I spelled her name wrong. And the price is unbeatable. Thanks Again.
- Bill .
Great Comapny to deal with
This company worked with me on getting my garage doors fixed. I work about 12 hours a day and have very little to time. They worked around my schedule for me which I am grateful for. And the price was great. Thank you guys for everything!
- Cathy .
Great customer service! We will be back!
Garage door specialists was very helpful from the first time we walked in the door! We told them what we were looking for and they showed us all of our options. One of the door specialists came to our house and measured for our door. Within 2 weeks, our door was ordered and hung! The man that hung the door was very polite saying, "yes mam", "no mam". After the door was hung, someone came to inspect the door and even put an extra handle on it so that I could handle the door better! Very happy with this company. I would recommend them to anyone!
- Tracy .
Great job. On time for service call. Very thorough.
- Rick .
They came when promised!!! Immidately identified the problem and took care of it. Checked out and serviced both doors; replaced worn parts and did all of this in a reasonable time period. Cost of the service was reasonable.
- Roger & Sharon .
Always great service!!!!
We always have great service any time we have needed it. Always professional and courteous. Never have to wait more than a day for service. Would highly recommend Garage Door Specialist to others.
- Susan .
My experience with garage door specialist was great! They were friendly and very helpful. Quick to respond and the repair was done in good quality.
- Robby .
Although my garage door was installed by another company (my home builder used his own subcontractors), when the door needs service I always contact Garage Door Specialists. They always do an AWESOME job at a reasonable price! They always explain exactly what needed repairing (and why) and what steps I can take to increase the life of the door and opener. This is one of the FEW companies I trust to do a great job at a great price!
- Charlie and Darlene .
Saved me AND my garage door!
My garage door had actually jumped the track and was hanging precariously over one car, but had both cars trapped inside. Upon seeing the situation, Robert immediately called for assistance. He then helped me get both cars out the other door safely. It took both Robert and Dusty to secure my garage door, get the replacement parts, and repair my door. Where my door was damaged, my door was reinforced rather than just replacing it. Ripping out the whole door and just starting over would have probably been a much easier solution, however, I'm a student and on a tight budget, so these wonderful people worked very hard to achieve a solution to my difficult situation and stay within my budget. I was so impressed with their honesty, professionalism, and ability to find a solution for me, and for a fair and reasonable price. I've called on Garage Door Specialists for an another unrelated issue, and wouldn't consider calling anyone else! I highly recommend these folks!
- Nancy .
thank you for taking care of my door thats why everyone should always use local people like garage door specialists because they are the best at what they do and they always take care of the customer thank you paul swink
- paul .
Replaced garage doors
Excellent service & quality doors. Very pleased w/ sales & service provided from beginning to end!
- Michelle .
Will certainly use again
The technician arrived same day that I called. He was extremely polite and friendly. He diagnosed the problem immediately and had it repaired quickly. Very knowledgeable. He also adjust my other garage door while he was there. Overall great experience. I wish all service companies took as much pride in their work and customer service.
- Mark .
Isn't it a pleasure when the company you've selected, from Googling Yellow Pages, surpasses your expectations. It started with a very can-do approach to our request, continued with immediate responses to all e-mailed questions, and finished with two very efficient and pleasant installers. This was a truly great company to work with.
- carol .
We were having garage door issues one evening, and I called them the next day. They were friendly, knowledgable and very quick in sending someone out to address our problem. They fixed our garage door and now it works better than ever!
- Nicole .
Very pleased with repair service and the timely matter in which it was done.
- Ruth .
Prompt, Professional Service 9/24/14
I had two garage doors that needed servicing. Serviceman was at my home within 15 minutes of my call requesting service. He inspected the doors and explained to me what needed to be done. He proceeded to do the job and when he was finished he showed me all the parts he had replaced and explained why. After completing the job the doors were in excellent working order.
- Johnny .
We were very pleased with our experience with you and will do so if the need arises in the future.
- James .
Were very prompt in coming to fix the problem with my door. Very thorough in finding problems and fixing them.
Very nice service man.
- Betty .
Service was quick and complete. Tech was friendly an thorough.
- Joe .
Professional service in a timely manner
I have worked with Garage Door Specialists for years dealing with my garage door issues and have referred them to others. They are always professional and show up on the time scheduled.
Their labor and materials costs are reasonable. They provide complete new door installations or repairs on older doors. As for repairs, the replacement parts used are of equal or better quality as the original.
I would highly recommend Garage Door Specialists to install, service or repair your garage door(s).
- JOHN C
On time and superior service!!!!! Absolutely refreshing to find a company that was not only knowledgeable about their product, but able to pass this knowledge on to the customer. The problem encountered with the garage doors was resolved with one visit, priced extremely fairly, and without a doubt, Garage Door Specialists will be called if any future issues arise. Thanks so much.....
- Richard and Bonnie .
I have used this company at 2 different homes in Marion. We have lived here for 16 years and this company is the one company we will call every time we need help with our garage doors. They show up when they say they will, get the work done and are very reasonable. At our last home, we had people asking where we bought those doors and a few came up to take a closer look. Absolutely love this business.
- Linda .
I went to work and came home to a new working garage door. Work area was clean, and all the essential equipment was where I could find it. Very professional experience, and very pleased with the work. They were here a day after I called. I will definitely call them again if there is another problem.
- N H
Great job and crew that installed the door
I am very pleased and satisfied with the installation and the crew that did the work. The overall job was done in a timely manner and time. I am very satisfied and would recommend this company to anyone and you may use me as a reference.
- Te .
Garage Door Specialists were very helpful and professional. They installed our new door just as promised, supplying new hangers and closures - all at a great price. We are very pleased with our experience and will use them again!
- john .
Prompt follow up and excellent service
Bob did an outstanding job last week at our home. He not only fixed the one door that we requested service but also insured that our other garage door would not have a similar problem.
Additionally, he recommended several products for keeping the bearings on the door from squeaking.
- George .
Service of excellence
The two garage door technicians from your company were efficient with seeking out the problem with my door, fixing the hinge which had become loose, and were pro-active in tightening the screws in all the other hinges while they were here. The charge was just for a service call, a price I considered reasonable.
Garage Door Specialists is the only company I have dealt with since I moved into my home 26 years ago!
- Nina .
Walter(?) did a great job
Your repairman did a great job. He took his time and made the repair in a timely manner. He also answered some questions I had about door operations and advised me on several things. I was impressed. Joe Bost, Lenoir, NC
- Joe .
Service was excellent, on time, very professional
- Larry .
Very accommodating and courteous staff.
The staff was very accommodating and courteous. They had the part that I needed in stock and gave me instructions on how to install it. Thanks:
- Barry .
Third door you have installed for me and I have yet to have a problem or complaint.
- Gene .
The service man showed up at our house when he said he would. Truck was well identified. Service tech actually fixed our opener without trying to sell us a new one. Very impressed
- Becky .